You Stream It, LLC & Revelation Radio

RADIO HOSTING TERMS AND CONDITIONS

Revelation Radio is an online radio station owned and operated by You Stream It,LLC. Incorporated in the State of Wyoming with its primary office located in the State of Texas. Operational Use and Tax Permit Number 3-20819-4670-2.
Referred hereinafter as 'Revelation Radio', ‘You Stream It, LLC, 'our', 'we' and 'us'; are Internet radio stations that provides both, pre-recorded programming and LIVE broadcast services on both the Digital and AM Radio Bands. Those referred to hereinafter as ‘Client’, ‘customer’, ‘broadcaster’ and ‘you’ shall refer to those who utilize our services to broadcast programs over the Internet.

All customers under our service are subject to the terms and conditions described in this document.
Under the terms of this agreement, signing up and/or using our service(s) in any form therefore declares that you have read, understand, and agree to the terms and conditions stated below. Revelation Radio, (et-al, reserves the right to make alterations to this document whenever we deem reasonable. Last Updated: March 2022

ACCEPTABLE USE, COPYRIGHTS & RESTRICTIONS
All material on this site, including but not limited to text, images, illustrations, code, scripts and audio clips/live audio is protected by copyrights which are owned and controlled by Revelation Radio, (et-al) and You Stream It, LLC and companies which we lease server time through. Material from this website (or any website owned by either Revelation Radio or You Stream It, LLC) may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, unless we give you the written permission to do so.

STREAMING, CONTENT HOSTING & LICENSING
Revelation Radio does not actively monitor stream content and all content broadcast is the sole responsibility of the client. We do not provide any form of legal cover to individuals or ministries who utilize our services to distribute content with any copyright protection. Under no circumstances will Revelation Radio or You Stream It, LLC, be responsible for the behavior of our clients, or their users, when found to be broadcasting protected content. All licensing, copyright and royalty issues are the sole responsibility of the individual clients and/or their production entities. You may not use our services to distribute adult, racist or any other un-sociable material.

ALL BROADCASTS, LIVE AND PRE-RECORDED ARE TO BE SUITABLE FOR LISTENING BY ALL AUDIENCES AND AGE GROUPS. ANY BROADCAST FOUND TO BE IN VIOLATION OF THIS PROVISION IS SUBJECT TO TERMINATION AT ANY TIME WITH OR WITHOUT NOTICE.

If we are contacted by any authority in the event of an illegal situation regarding any of the above, we will co-operate fully in any investigations they decide to make against clients found to be breaking the law. Revelation Radio, (et-al), will make every effort possible to ensure security of client's data, however due to the large volume of media stored, we do not include backup of data, please contact us if you would like to arrange this at an extra cost.

All data is stored at client's own risk and we will assume no responsibility for any loss, damage or corruption of files hosted on our servers or servers which we operate through. In other words: keep the originals and send us copies. All live streaming from Revelation Radio is limited in bandwidth to a set bitrate of 128 kbps.

You MAY NOT broadcast above the 128 kbps bitrate and we reserve the right to terminate your account without warning, refund or explanation should you do so. Pre-recorded files submitted to us which are recorded above 128 kbps, will be reformatted automatically to a bitrate at or below 128 kbps prior to playback - at no charge to the client.

SERVICE AVAILABILITY
We will use reasonable efforts to provide the services 24 hours a day, 7 days a week. Sometimes, however, for a number of reasons, the services may be unavailable to you. You recognize and acknowledge that Revelation Radio and You Stream It, LLC lease servers from third party companies and occasional unavailability of the services will occur.

We make no representation or warranty that the services will be not be uninterrupted, though every effort will be made to keep the service platform stable and operational. If you, our client, should experience interrupted service, you should immediately notify us of the extent of the problem, symptoms and error messages so we may relay this information to the third party administrators. In some cases, we may grant you access to the third party help lines to facilitate your recovery to broadcast status as soon as possible.

Third party access is only granted if we receive permission from the third party administrator. PAYMENT, CANCELLATION AND REFUNDS LIVE BROADCASTS Optional or Paid Services are billed on a monthly or yearly subscription basis unless otherwise specified. All card payments are processed in American Dollars ($). Payment may vary depending on the current exchange rate. We are not liable to compensate for any additional fees applied to payments by a bank or card issuer (including international transaction fees).

Although month to month plans are offered and we will utilize the subscription service via PayPal to ensure their payments are received by us in a timely manner. Payments processed via PayPal will be collected on a specific billing date, either 1 month or 1 year, from the initial signup date automatically and will continue until a written cancellation request is received via the correct method (see below).

Payments are required IN ADVANCE (preferably to be included with the submission any completed registration or service form). Payments are for the month (or year) in advance, not retroactive. Failure to pay for the next month prior to the due date will result in the clients account to be put on the “watch list”. Although we will allow the clients programs to continue while on the “watch list” - suspension of service will occur by revoking client access to our servers, after a period of 30 days has elapsed without payment. If services are left unpaid for an extended period of time, we reserve the right to remove the clients access to service (including all data) from our servers and offer that broadcast slot to other clients.

We do offer a 7 day 'cooling off' period for new customers. Refunds are available for 7 days after any payment is made by a new customer for a new service, providing the service(s) provided have not been used. It is the client’s responsibility to keep track of all payments made. Any refunds given will be minus any setup, admin or processing fees at our discretion. You are not eligible for any form of refund if you have breached the terms of service in any way, which includes exceeding the agreed bitrate limit and broadcasting unsuitable content. All payments billed to existing clients are non-refundable.

Clients wishing to cancel our service should contact us at least 7 days in advance by writing via letter or email before the next billing date. We are unable to accept cancellation requests via telephone. We may ask clients for verification details before cancelling an account and clients are expected to reply promptly with the requested information.

Cancelling a PayPal or Card subscription directly, without notifying us, may result in an instant termination of service. Payments via PayPal Subscription are managed solely on the client’s PayPal account. If any changes are made to your services which alters the cost, it is the clients responsibility to ensure their previous PayPal subscription has been canceled. This also applies to canceled services. Any overpayments to accounts due to a duplicate PayPal subscription will be added automatically to account credit and will accrue until the subscriptions are cancelled. Credit is non-refundable.

SUPPORT AND COMMUNICATIONS POLICY
Customers who require technical support can contact us at any time via email. Email: office@youstreamit.net. Attempting to seek support via any other channel or direct email may delay or prevent any response from the support team. We aim to respond to all requests within 24 hours and most tickets are replied to and often resolved well within this timeframe.

However, we do not include any form of support time response guarantee. We regret that we are unable to provide technical support via other lines of communication such as telephone or live chat at this time. This is enforced due to the nature of our business and to ensure a fair level of service to the large number of customers we serve.

Clients are expected to be courteous and professional in their communications to Revelation Radio, (et.al.) staff. Under no circumstances will we tolerate any kind of verbal, physical, written or other abuse (including threats of abuse, retribution or ticket desk spamming) of any Revelation Radio (You Stream It, LLC) customers, employees, members, or officers. This will result in immediate account termination, with no refund. Revelation Radio, (et. al.) agrees to offer support to clients only on topics directly relating to our services and our technical support team will be made available to assist clients with any problems directly relating to the availability or functionality of our service. Our support service does not cover generic computer or website advice. We always try to help clients as much as possible, however, it is important for clients to acknowledge that their hardware/software setup is unique and it is not always possible for our support technicians to offer 100% resolution of all problems. In these cases we will attempt to offer 'Best Effort' support. Clients are expected to do their own research and seek their own training on such matters.

CLIENTS ARE RESPONSIBLE FOR THE PURCHASE OF ALL REQUIRED OPERATING EQUIMPENT ON THEIR END. “WE” ARE NOT RESPONSIBLE FOR PROVIDING ANY EQUIPMENT – ONLY ADVICE AND HELP IN REMOTE SET UP OPERATIONS.

To aid our customer service representatives and IT staff, it is important for clients to include a clear outline of account information, system reference numbers and adequate details of any problems when submitting a request to our support department - with a detailed description and screenshots where required. Failure to do so may result in a delayed response and/or resolution times. In some cases (and only with client approval), our support personnel may ask to temporarily gain access to a client computer via “remote access” to try and assist in rectifying settings or diagnosis of problems. This service is offered as a LAST OPTION and is ONLY undertaken in special circumstances and ONLY with the clients’ permission and their immediate, active participation and monitoring. Once diagnosis or setting adjustments are made, our support staff will terminate the connection to the clients’ computer. Under no circumstances will we offer “monitoring” of clients’ computers or participate in any activity which promotes “monitoring” of the clients computer. This service may be discontinued at any time with no notice.

OTHER CONCERNS
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. The entire agreement between the parties relating to the matters contained herein consists of this CONTRACT and the addendums as attached. Revelation Radio, (et. al.) and our parent companies may, at any time, revise these Terms and Conditions by updating this agreement. You will be notified of any such revisions via postal mail or via email, to the last address on file for the account. You (the client) will be bound by these Terms and Conditions (not withstanding future contractual amounts (if any) as specified in the contract addendums – which stand as part of this contract agreement only with valid signatures of responsible parties. Addendums may be updated with change of rates/plans or special circumstances).

TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN ANY EVENT SHALL REELATION RADIO, YOU STREAM IT, LLC OR ANY OF ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, OR FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, EVEN IF REVELATION RADIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.IN NO EVENT WILL REVELATION RADIO, (et. al.), OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM AGAINST CLIENTS BY ANY THIRD PARTY. IN NO EVENT SHALL REVELATION RADIO OR YOU STREAM IT, LLC OR ITS SUPPLIERS BE LIABLE FOR THE FOLLOWING: (I) ANY REPRESENTATION OR WARRANTY MADE TO ANY THIRD PARTY BY THE CLIENT, ANY DISTRIBUTOR OR THEIR RESPECTIVE AGENTS; (II) FAILURE OF THE PRODUCTS TO PERFORM; (III) FAILURE OF THE PRODUCTS TO PROVIDE SECURITY; PRIVACY POLICY REVELATION RADIO, (et. al.) Respects Your Privacy. Under no circumstances will we directly disclose your personal information to any third party without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the Data Protection Act 1998. All information collected by us is stored on computer systems, we do also utilize selected 3rd party web services to manage data like email lists - such providers only offer infrastructure solutions and do not sell or distribute our email lists. Database information is backed up on a regular basis. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible. Information you provide to Revelation Radio, (et. al.), may be used for internal marketing and sales purposes.
This may include but is not limited to; mailings of company news, offers and other promotional material. The ability to 'opt out' of our mailing list will be provided to all individuals listed within our mailing list database. We do not use cookies for advertising or to monitor activity outside of this site.

LEGAL
Our parent company, You Stream It, LLC, is a duly organized Corporation through the State of Wyoming, USA with EIN: 87-2919455 and is recognized by the IRS as a LLC corporation. Revelation Radio and You Stream It, LLC reserves the right to make alterations to this document whenever we deem reasonable.